Support

Get help with Wonder Tales

Choose the support topic that best matches what you need. Wonder Tales uses choice-only support categories for this public page and does not collect open text, email addresses, or free-form messages here.

Account help

Sign-in, profile, subscription, and family account questions.

• Sign-in or profile access
• Subscription or purchase question
• Family profile setup

Playback or audio help

Narration, download, cache, language, or playback controls.

• Audio will not start
• Download or cache issue
• Language or narration question

App issue or report problem

Loading, navigation, story display, or device-specific issues.

• App will not load
• Reader or story problem
• Device display issue

Privacy or account deletion

Data access, privacy rights, and account deletion request path.

• Privacy question
• Data access request
• Account deletion request

Account and data deletion requests

To request account or associated data deletion, use the in-app choice-only support path below. This public page does not ask for private account details and does not delete accounts automatically.

• Open Wonder Tales and go to Profile.
• Choose Contact Us.
• Select Privacy or account deletion.
• Choose Account deletion request.

Account deletion requests are handled as privacy-support choices. Use only the listed choices; do not enter private account data on this public page.